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Projects / Support Enablement / Board

Support Enablement board

Sprint 14
22 issues
Apr 8 - Apr 19
AL
MB
SK
+4
TO DO 5
SE-142

Finalize onboarding checklist for support hires

Medium
AL
SE-141

Audit tutorial handoff between CS and support

High
MB
SE-139

Fix broken deep links in embedded SOPs

Highest
SK
IN PROGRESS 3
SE-138

Draft the issue-creation walkthrough for enterprise onboarding

Demo Q2
Medium
SO
SE-136

Review customer feedback about first-run setup guides

Low
KP
IN REVIEW 2
SE-134

Update playbook screenshots for the latest extension UI

Medium
AL
SE-131

Investigate missing comments on imported workflow runs

High
KP
DONE 4
SE-127

Ship refreshed onboarding guide for support specialists

Medium
MB
SE-125

Align SOP publishing steps with compliance review workflow

Low
SK
Fri, Apr 10

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